# Insights: management information for your firm | ClockAssist > ClockAssist Insights turns measured time into management information: leakage, cost price, capacity and margin, in euros, with privacy arranged per employee. Source: https://clockassist.ai/en/insights [Home](https://clockassist.ai/en) → Insights New · ClockAssist Insights # From written hours to management information Where does margin leak away, what does a file really cost and where does capacity get stuck? Answers in euros, based on your own measured data. [Book a demo](https://clockassist.ai/en/demo) About privacy What it looks like ## From measurement to decision Every analysis explains what's happening, what it costs and what it yields if you tackle it. Writing behaviour as a quality indicator How and when hours are written Business case in euros This monthThis quarterYTD12 mo Measured data 1.8 days Avg. time between work and writing 48% Written the same day €65,520 Loss from latency €18,400 Loss from rounding Anyone who reconstructs the whole week on Friday afternoon rounds down and forgets work. Every day of latency costs part of the hours to be written, that loss is shown above in euros. Writing behaviour #### How long after the work are hours written? Distribution of all entries Writing behaviour #### Loss per day of latency Written less than measured, per day of delay - Under-registration % Screenshot of the live report, with example data From the reports ## What the charts look like Live, in development and planned. Scroll sideways for more. ### Live Writing behaviour, Workload and Benchmark Writing behaviour #### Entry duration distribution Minutes per entry, rolling 12 months - Share - Expected with natural spread Entries cluster on round blocks of 30 and 60 minutes, far above what is natural. Writing behaviour #### Share of days with exactly 8.00 hours Per employee, rolling 12 months Anyone who writes exactly 8 hours every day is registering a norm instead of the work. Workload #### Evening and weekend activity per month Measured hours outside office hours - Evening (after 18:00) - Weekend - Early (before 08:00) In March work outside office hours rises to 444 hours: an early signal of workload. Workload #### Time spent per employee Share of measured time - Production - Internal meetings - Client contact - Surrounding time - Training How much time goes to production, meetings and client contact, per employee side by side. Workload #### Risk score per employee Early warning based on measured patterns Two employees are above the alert threshold, while it does not show in their hours yet. Writing behaviour #### Entries per day of the week Share of all input Over a third of all hours are entered on Friday: reconstruction after the fact. Writing behaviour #### Entry quality by time of input Share with full description and tag - Fully completed The later it is written, the worse the description: from 91% to 34% complete. ### In development Now in development AI usage #### AI usage over time Thinking time and conversations per month - Thinking time - Conversations In nine months AI thinking time grew from 22 minutes to over 4.5 hours a month. AI usage #### Thinking time per model tier How heavily the AI assistant is used Advanced models: 8% of conversations, but 46% of thinking time. AI usage #### Adoption over time Share of employees using the AI assistant - Adoption Within nine months the whole team uses the AI assistant. AI usage #### Thinking time per feature What the AI assistant is used for Annual-account notes and client communication take the most thinking. ### Planned Planned Leakage #### Measured vs. written time per month With leakage percentage - Measured - Written - Leakage % Every month 8 to 13% of measured time disappears before it reaches the invoice. Capacity #### Peak forecast towards deadlines Hours per week against available capacity - Measured 2026 - Forecast 2027 Around weeks 11 to 15 the workload is structurally above available capacity. Deadlines #### Completed on time per month Obligations, with percentage on time - On time - Late - On time % In February the share on time drops below 81%, right in the tax-return peak. Cost price #### Annual accounts cost price per industry Hours per annual account, with index - Hours - Index Annual accounts in construction take almost 2.5x as many hours as in services. Process #### Review loops per month Average number of loops per file - Compilation - Tax Compilation is above the norm all year; in the peak it rises to 2.8 loops. Internal time #### Meeting hours per month Internal meetings and client appointments, with share of time worked - Internal meetings - Client appointments - Share of time worked In the peak months over 11% of time worked goes to meetings. Portfolio #### Unpaid advisory work per client Advisory hours and the potential fee in thousands of euros - Unpaid advice - Potential fee (k€) Clients who demonstrably take advice without paying for it: there is demand, but no offer yet. Example data from the product designs Benchmark · live ## Benchmark: know where your firm stands against the rest Your measured figures next to an anonymous peer group of similar firms. An own norm says little; a peer median shows whether 28.5 hours for an annual account is a lot or a little. Opt-in and off by default. Benchmark only takes part if your firm chooses it. Without consent no data is shared and you don't see the comparison. Participation is always anonymous and the data is aggregated: never traceable to a firm, client or employee. Benchmark Live #### Peer group distribution: hours per annual account Number of firms per band, small business (hours) - Peergroep - Eigen kantoor: 28,5u (P71) Your firm sits at P71: 28.5 hours per annual account against a peer median of 20.4 hours. Benchmark Live #### Hours per product against the peer group Your firm, peer median and top quartile - Your firm - Peer median - Top quartile Compared anonymously with firms of the same size: where does work cost more than at peers? Benchmark Live #### Position over time Percentile within the peer group per quarter - Hours per annual account - Leakage - Margin per client The trend matters more than the position: hours and margin improve, but leakage pulls away from the peer group. BenchmarkLive #### Position on process indicators Your firm, peer median and top quartile Indicator | Yours | Peer | Top 25% | Leakage | 10.8% | 7.4% | 4.1% | Latency work → writing | 1.8 d | 1.1 d | 0.4 d | Review loops per file | 2.3 | 1.8 | 1.3 | Annual accounts lead time | 46 d | 34 d | 22 d | Completeness score | 81% | 87% | 94% | Margin per client | 12.3% | 18.1% | 26.4% | This shows whether a problem is industry-wide or specific to your firm. Only the second can be solved with your own measures. Shared anonymously and aggregated only · example data from the product designs Privacy by design ## Insight for the firm, not oversight of the employee Insights is built to improve a firm, not to hold people to account. The employee stays in control of their own activity. ### Consent per employee Which data sources count is arranged per employee. No consent, no measurement, and that is visible in the report. ### Aggregated wherever possible Firm questions are answered at firm level. Where an analysis looks at people, it's about workload and bottlenecks, not a ranking. ### One management report The outcomes land in one report for management, with the business case attached. You can export it, so you have the conversation with numbers. [Read all about security & privacy →](https://clockassist.ai/en/security-and-privacy)